Nordica Health Clinic | Sunshine Coast

Membership Terms and Conditions

Payment options

Casual Class: $30 per class

  • All casual classes must be prepaid prior to attendance (no payments in class)
  • Book and pay directly via our booking system
  • Suited for visitors or members requiring flexibility
  • Casual bookings have limited access and do not guarantee ongoing class times
  • Cancellation policy applies

 

Packages

10 Class Package: $285 ($28.50 per class)

  • 10 classes to be used within 10 weeks
  • Suited for those unable to attend consistently twice per week, or wanting more flexibility
  • You may only book classes up to the number of credits available
  • Membership can be suspended if going away (minimum one week)


24 Class Package: $552 ($23 per class)

  • 24 classes to be used within 12 weeks
  • Regular class bookings available
  • Membership can be suspended if going away (minimum one week)

24 Class Package (Extended): $600 ($25 per class)

  • 24 classes to be used within 18 weeks
  • Regular class bookings available
  • Membership can be suspended if going away (minimum one week)

 

Direct Debit Memberships

Unlimited Membership: $110 per fortnight

  • Unlimited classes
  • Can be used for any class
  • Membership can be suspended if going away (minimum one week)

2x/week Membership: $92 per fortnight ($23/class)

  • Maximum of 2 classes per week
  • Any unused credits can be used towards any class
  • Unused credits expire within six payment periods (12 weeks)
  • Membership can be suspended if going away (minimum one week)

Cardio Circuit Classes

For existing Nordica members (active Onero/class members):

  • Casual class: $20 per class
  • 5 class pack: $75 ($15 per class)
  • Valid for cardio classes only


Direct Debit Terms

  • Payments commence from your first training session and continue automatically
  • A valid and active payment is required to retain your class bookings
  • Membership continues until cancelled or suspended via email

Packages

  • Packages commence from your first session
  • Credits are deducted per class attended
  • You will receive a reminder when credits are low or expiry is approaching
  • Packages must be renewed 3–7 days prior to expiry to retain class bookings
  • Failure to renew may result in loss of reserved class positions

Booking Structure

  • Membership and active package holders receive priority booking and may hold regular class positions
  • Casual clients may book limited classes only and do not have guaranteed ongoing positions

Changing Your Booking

  • Changes must be made via the booking system
  • Minimum 12 hours notice required
  • Late changes will result in loss of session/credit
  • Contact us if assistance is required

Cancelling Your Bookings

  • Cancellations must be made at least 12 hours prior
  • Late cancellations or no-shows result in loss of session
  • This allows fair access to waitlisted members

Short-Term Membership Suspensions

  • Minimum one week, maximum two months
  • Minimum 3 days notice required
  • Based on weekly cycles

Long-Term Suspension

  • Beyond two months, class positions cannot be guaranteed

Cancelling Your Membership

  • Minimum 7 days notice required via email
  • No exit fees
  • No refunds except in extenuating circumstances

Insufficient Funds

  • Dishonour fee: $21.90
  • Must notify in advance if issues expected
  • Fees cannot be waived


Private Health

  • Attendance reports available upon request
  • Packages: available after expiry
  • Direct debit: available every 12 weeks
  • Additional admin requests may incur a fee


Public Holidays

  • Clinic closed on public holidays
  • Additional classes may be scheduled around closures
  • Members responsible for rescheduling


Clinic Closures

  • Missed classes due to clinic cancellations can be made up


Terms & Conditions Updates

  • Nordica Health may update terms at any time
  • Members will be notified
  • Changes take effect immediately